Terms and Conditions
Welcome to Gardeners Crystal Palace. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Introduction
These terms outline the rules and regulations for the use of Gardeners Crystal Palace. By accessing our services, you accept these terms in full. Do not continue to use our services if you do not agree to all the terms stated herein.
1.1 Acceptance of Terms
By requesting our gardening services, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Provided
Gardeners Crystal Palace offers a range of gardening services including, but not limited to:
- Landscape design and planning
- Planting and maintenance
- Garden renovations
- Pest and disease management
- Seasonal clean-ups
2.1 Service Agreements
All services provided are subject to individual service agreements outlining specific tasks, timelines, and costs.
3. Client Responsibilities
Clients agree to provide necessary access to the property and ensure that the work environment is safe for our team. This includes:
- Ensuring clear access to all areas where services are to be performed
- Providing information about any known hazards or special conditions
- Maintaining communication with our team regarding any changes or updates
3.1 Property Access
Clients must ensure that our team can access the property at agreed-upon times. Failure to do so may result in delays or additional charges.
4. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon in the service contract. We accept various forms of payment including cash, credit cards, and bank transfers.
4.1 Invoices and Billing
Invoices will be provided detailing the services rendered and the total amount due. Clients are expected to settle invoices within 14 days of receipt.
5. Cancellations and Refunds
Clients may cancel services with a minimum of 48 hours notice. Cancellations made after this period may be subject to a cancellation fee.
5.1 Refund Policy
Refunds are considered on a case-by-case basis. If a service is unsatisfactory, please contact us within 7 days for resolution.
6. Liability
Gardeners Crystal Palace strives to provide high-quality services. However, we are not liable for any indirect or consequential damages arising from our services.
6.1 Insurance
We maintain liability insurance to cover any unforeseen incidents during the provision of our services.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
7.1 Data Protection
All personal information is stored securely and in compliance with applicable data protection laws.
8. Changes to Terms
Gardeners Crystal Palace reserves the right to modify these terms at any time. Clients will be notified of any significant changes.
8.1 Notification of Changes
Updates to the terms will be communicated via email or through our official communication channels.
9. Governing Law
These terms are governed by the laws of the jurisdiction in which Gardeners Crystal Palace operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9.1 Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through mediation before pursuing legal action.
10. Severability
If any part of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
10.1 Entire Agreement
These terms constitute the entire agreement between the client and Gardeners Crystal Palace regarding the use of our services.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please reach out to our support team.